What are various ways of purchasing from Biocline?

We offer you multiple payment methods. You may use Internet Banking, Credit Cards, Debit cards to make your purchase.

The payments can be made using Visa, MasterCard, Maestro and American Express credit/debit cards in India.

How do I pay using a credit/debit card?

We accept payments made using Visa, MasterCard, Maestro and American Express credit/debit cards. To pay using your credit/debit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Is it safe to provide payment details during the checkout process?

It is completely safe to shop from us. During the checkout process, you will be asked to complete your payment details. Please note that we will collect and store your information, using an encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks.

When do you charge my credit card or deduct from my debit card?

All card payments are subject to authorization by your card issuer and we take payment when we accept your order shortly before processing your order.

If I receive a damaged or incorrectly supplied on delivery, what should I do?

If the received products are damaged or incorrectly supplied on delivery, you must note the details of any damage or error in supply and must inform us (by phone or email only) within 48 hrs of receipt of the items. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.